Services & Support
We’re here to help.
Assisting you on your video analytics journey
VisualCortex is the world’s best plug-and-play Video Intelligence Platform. But, we’re also here to help. Work with our team to determine your optimal set-up and customization requirements.
Submit a support request
Need some help with your VisualCortex environment? Whether it’s a system error, help to complete a task in VisualCortex or a feature enhancement request, complete the below form and our Customer Success Team will jump on it!
Support
Email support
Log a support ticket or submit a question to our dedicated support team: [email protected]
Chat support
Message a VisualCortex expert to get fast answers on essential product questions.
Help Center
Search our online Help Center for answers to common questions, to browse our latest product Release Notes, and to submit a support request.
Deployment
Implementation evaluation
Have our experts evaluate your deployment requirements and design a VisualCortex implementation plan for your organization.
System
set-up
Engage our team to help install and configure your VisualCortex system.
Managed
service
Appoint VisualCortex to deploy a fully-managed hosted environment on your behalf.
System Maintenance
Version upgrade support
Enlist our team to help migrate your VisualCortex environment from one version to another.
System
health check
Ask our experts to review our VisualCortex environment and recommend enhancements.
Training & certification
Improve your VisualCortex acumen by participating in one of our certified training courses.